Frequently Asked Questions

You can contact us directly any time but take some time and read through the frequently asked questions on our website. If you have requested a quote already and you have some queries on that quote or your itinerary kindly contact our customer support or booking agent directly.

Do you provide nation-wide service?
Yes, we provide service all over the UK, covering all cities and town nation-wide.

Do you do international moves?
Yes! We provide both nation-wide and international moves.

How long before the move do I have to book?
The shortest booking we can do for you is 24 hours, no matter how big the move is.

Do you provide both residential and commercial moves?
Yes, whether you are moving home or your company we are here to do it for you.

How will I know you provide the best price?
We guarantee to beat any like 4 like price by 10%, which is how you can be sure our price will be the best on the market.

How do you calculate the price of the removal service?
We calculate our prices depending on the inventory list and distance between locations, in some cases additional information is taken into account such as waiting times and congestion charges. Based on all those information we estimate how long the job will take, how many people you will need, and the size of the vehicle to ensure we can do it as quickly and efficiently as possible.

Is insurance included in the price?
In the very unlikely situation that something happens to your goods in transit, you are covered with insurance for up to £10,000.

Do you accept card/cash payments?
Yes, we accept both card and cash payments, whichever is more suitable for you.

Do you have tracking system?
Yes, as soon as the vehicle is on the road you can easily track it using GPS system, so you know exactly where your belongings are.

Are you able to move single items, if so at what cost?
Of course, we provide both full and single item moves, pricing depend on what the item is and the location.

Do you provide dismantling and reassembling service?
Yes we do, depending on what the items need dismantling there may be extra charges involved.

Do you provide packing service/packaging materials?
We do provide both packing service as well as packaging materials for our customers, depending on your needs. Packing service as well as packaging materials will come at an additional cost.

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0800 534 5019

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